Counselling Services

Meg Roberts
Canadian Certified Counsellor, MC, CCC

Life can be complex, chaotic, and overwhelming.

It can leave you feeling exhausted, burnt out, and hopeless.

Sometimes we move through life on autopilot, and stress and anxiety become our default feeling.

When something happens, like a significant loss or burnout, we must hurry up and return to “normal.”

It doesn’t have to be this way.

As someone suddenly widowed at 30 years old and a former police officer, I am intimately aware of how our experiences and views of the world can impact our overall well-being.

Healing begins with feeling heard and understood. I aim to provide a safe and non-judgemental space; like a sanctuary perhaps.

You will better understand your thoughts, feelings, emotions, experiences, and ultimately yourself.

In this space, whether in person or virtual, you will be encouraged to show up as you are and be met with compassion, care, and respect.

No matter why you are here, thank you for taking the first step towards healing.



30-minute virtual introductory session | $50

50-minutes | $200

75-minutes | $250

In person and virtual appointments are available to individuals over the age of 18, living in the Province of Alberta. All virtual sessions are done on a secure platform.

I specialize in working with adult individuals (18+) who have been impacted by grief and loss, trauma, anxiety, depression, and burnout and are experiencing overwhelm, insecurity, difficulty coping, relationship issues, and emotional awareness.

Credit card or e-transfer are accepted, and payment will be collected at the end of every session. Counselling with a Canadian Certified Counsellor is covered by many extended benefit plans. After every session you will be provided with a receipt which you can submit for reimbursement. I do not offer direct billing to insurance providers.

*NOTE for insurance questions please see FAQ below
Having a good fit between the client and your counsellor is crucial for achieving successful and effective treatment outcomes. I offer a 30-minute no-obligation consultation for clients for $50.

The fee for this session is non-refundable, however, if the client decides to move forward with counselling services, this fee will go towards the payment of their next session.

Subsequent therapy sessions are typically 60 minutes. It includes 50 minutes of direct counselling time and 10 minutes of indirect therapy time (e.g., notes, phone calls).

Please note, client-requested or third party consultations with other professionals may result in additional fees and paper work required.

There are also 75 minute sessions available for booking.
I believe counselling has come a long way in terms of accepting virtual sessions as effective and meaningful counselling sessions.

In addition, with online counselling, there is no commuting to and from sessions, you can receive counselling from the comfort of your own home, and there is more availability and flexibility for scheduling.

Research shows that one of the most significant contributing factors to success in therapy is the relationship between the client and the therapist. Also known as the therapeutic alliance. As such, the first session is typically about finding out whether we are a right fit – on both ends.

I want to be sure that you feel comfortable with me, and I want to ensure that I can meet your needs and that your presenting concerns are not beyond my scope of expertise. If I believe I am not the best counsellor for you, I will assist you in finding one who is.

During the first session I will ask you about what brought you to counselling and what you hope to get out of counselling. Additionally, I will want to learn a bit about you and your life and will also give you the opportunity to ask any questions you have about me.

I don’t typically prescribe how often you should come to counselling. I leave the frequency up to the client as that decision requires several factors.

Most of my clients either book weekly or bi-weekly, however, it really depends on your specific needs and what you can afford.

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another client. As such, we require 48 hours’ notice for any cancellations or changes to your appointment. Clients who provide less 24 and 48 hours’ notice, will be charged a cancellation fee of $100 to the card on file.

Clients who provide less than 24hrs notice, or miss their appointment, will be charged the full fee of $200. Cancellations can be done through my online booking system, or you can notify me directly via email.

Most insurance companies mandate which professionals are approved to provide therapeutic counselling services.

As a Canadian Certified Counsellor (#11247245) with the Canadian Counselling and Psychotherapy Association, I am committed to providing quality services to the client.

Canadian certification is a national service that identifies to the public those counsellors who CCPA recognizes as qualified to provide counselling services in Canada. Obtaining the status of Canadian Certified Counsellor (CCC) includes recognition of standards of professional preparation, continuing education, and a formal code of ethics.

You may be able to claim services through Blue Cross, Manulife, Sun Life (Public Service HCP), Canada Life, Green Shield Canada, and Desjardins Insurance.

Insurance companies that have a “Health Spending Account” and other policies or EAPs, may also cover a portion of counselling services depending on the exact policy you hold. 

I encourage you to call your provider prior to booking your appointment to be sure. 

This is information about me that you might need when you call your insurance company:

    • Canadian Counselling and Psychotherapy Association: CCPA
    • Designation: “CCC” or Canadian Certified Counsellor
    • Membership #11247245

I’d recommend asking these questions to your insurance provider to help determine your benefits:

    • Does my health insurance plan include mental health benefits?
    • If yes, which mental health professionals are covered and what is required to submit a claim?
    • How much coverage does my plan include?
    • Do I need written approval from my primary care physician in order for services to be covered?

Unfortunately, at this time I am not able to offer direct billing but will provide a receipt with certification details for you to submit at your own convenience.